An exclusive team conducts one-on-one docking to clarify the customer's project purpose, style, performance requirements and budget. Senior engineers conduct on-site survey and measurement, analyze the environment and construction conditions, and provide preliminary feasibility plans and consulting services to lay the foundation for cooperation.
Complete the appearance design based on architectural planning and requirements; the R&D team conducts targeted research to solve technical difficulties. BIM modeling is used for visual presentation and defect avoidance. After review and optimization by customers, detailed drawings and test reports are issued. When necessary, 1:1 physical prototype are built to test performance, ensuring the plan complies with standards.
Strictly inspect the qualification and quality of raw materials before warehousing; adopt CNC equipment for precise processing, implement workstation responsibility system and process inspection. Conduct comprehensive inspection on the appearance, size and performance of finished products before delivery, and only store them after passing the inspection to control manufacturing quality.
Formulate supply plans based on the construction schedule and update progress in real time; use customized protective packaging to reduce transportation damage and track logistics status throughout the process. Conduct on-site joint inspection of product model, quantity and integrity to ensure on-time delivery.
The technical team enters the site to conduct disclosure training, explaining processes and safety specifications. During construction, they supervise key processes on-site, verify quality and safety measures. Conduct phased acceptance and provided on-site technical consultation to ensure installation standards.
Establish customer files and provide usage and maintenance guidance; open a 24-hour hotline to quickly respond to repair requests. Implement regular return visits and annual on-site inspections and provide lifelong maintenance services to ensure user experience.